FREQUENTLY ASKED QUESTIONS
If you are unable to find the answer to your queries, do reach out to us through our online contact form or email us at hello@nailnerd.sg
PRESS ON NAILS
Are your press on nails handmade?
Yes! Our handmade press on nails all are hand painted and specially curated. We aim to deliver only the best quality and design press on nails at wallet friendly prices.
Are your press on nails re-useable?
Yes! Use our jelly nail tabs to apply your press on nails if you wish to reuse them. Our jelly nail tabs are quick to apply and hassle free with zero drying time or damage to your natural nails.
How do I apply my press on nails?
Follow our step by step guide on how to apply your press ons here. A simple video guide is also available.
How do I remove my press on nails?
Follow our step by step guide on how to apply your press ons here. A simple video guide is also available.
Will press on nails cause damage to my natural nails?
The beauty of our jelly nail tabs is that you can get salon grade nails with ZERO damage to your natural nails.
Quick hassle free application and removal also making our press ons re-useable.
*NOTE that using nail glue will have a certain degree of damage to your nails and your press ons. Above only applies for application using jelly nail tabs.
How long can press-on nails last?
Press-on nails applied with our jelly nail tabs can typically last for 7-14 days depending on your nails and daily work/habits.
Press-on nails applied with our nail glue can typically last for 14-30 days depending on your nails and daily work/habits.
**NOTE for jelly nail tabs it is important not to expose them to any water, get or oil within the first 2 hours of application. The longer you keep them dry after application, the longer they are able to last.
How do I know which nail size to order?
Depending on the size of your nails, you can refer to our shapes & sizing guide for a step by step guide on how to determine your press on size.
You can also try on the sizing using our nail sizing kit.
ORDER & SHIPPING
What is the return policy?
Due to the nature of our product, for hygiene reasons we are unable to offer any exchanges, returns or refunds.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information.
Domestic Shipping (Within Singapore):
- Express Shipping : 1-3 business days
- Standard Shipping : 5-7 business days
**Please allow 2 additional working days while we work on your order
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
STANDARD SHIPPING - $3.50
EXPRESS SHIPPING - $5.00
FREE Standard Shipping on orders over $40 and FREE Express Shipping on orders over $80